They ensured me they had and everything was working correctly. I emailed the person telling them that their software wasn’t working correctly and to try to open the pdf before sending it to me. I downloaded it on my Mac running OS 10.10.2 and opened it in Preview and saw the same thing:Īpple Preview also shows the document as only saying: The document you are trying to load requires Adobe Reader 8… You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader.įor information on how to install Adobe Reader and configure your viewing environment please see. When you received a fancy PDF (often from the Canadian Government for us blurgh), if you simply click to open it, your ‘default’ client for PDF might be your browser and it can’t open the fancier attributes of the file. The document you are trying to load requires Adobe Reader 8 or higher. This comes up a lot lately, particularly as more and more folks switch to browser based email clients (like Gmail and Outlook on the Web). I recently received an attachment and when I previewed it in Google Apps, I saw what you see at the top of this post. Late 2013 17″ MacBook Pro running Mac OS 10.10.2.The error read, “The Document You Are Trying To Load Requires Adobe Reader 8 or Higher.” After some frustrating trial-and-error I figured out what is going on here… How to Fix Error The Document You Are Trying To Load Requires Adobe Reader 8 or Higher I received an error when trying to open up a pdf attachment. How to Fix the Error The Document you are trying to load requires Adobe Reader 8 or higher
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